As public sector organisations across government, education, and healthcare navigate rising demand, tighter budgets, and increasing competition, traditional approaches to growth are being challenged. Leaders are looking beyond cost reduction to rethink how they operate, engage customers, and create new sources of value. Modernisation is no longer simply about adopting new technologies - it requires a broader transformation of operating models, customer experiences, data strategies, and partnerships to build more agile and sustainable organisations.

This iTnews executive roundtable sponsored by Civica brings together senior technology and business leaders to explore how organisations are responding to a changing environment through innovation, smarter use of data, and technology-enabled transformation. The discussion will examine how leaders are balancing efficiency with value creation, modernising beyond cloud and AI adoption, improving customer engagement and retention, and identifying new opportunities for growth in an increasingly constrained market. The conversation will take place under the Chatham House Rule.